Customer service• Sales & Marketing
Customer Service Best Practices: Elevate Your Brand and Delight Customers
No one wakes up fired up to call customer service. It’s the last resort, the…
The Blog
Sales & Marketing• Sales Essentials
The Art of Retaining a Lead You Were About to Lose
A sales funnel is an interesting concept, because just like fishing, even a solid bite…
Customer service• Sales & Marketing
The Subtle Art of UX That Drives Customer Retention
You know that feeling when you open a website, and everything just works? Like, you…
Marketing Success• Sales & Marketing
Engaging Your Audience Before, During, and After Events
Involving your audience before, during, and after events will make them feel special and important.…
Business Planning Process• Planning & Strategy
5 Factors to Consider Before You Start a Business
When you want to start a business, you’ll want to make sure you do it…
Marketing Success• Sales & Marketing
Ensuring Your Storefront Catches All The Eyes
If you’re running a store with a physical location, one that relies on foot traffic…
Customer service• Sales & Marketing
It’s About Your Customers, Not About You
We know that you started your business for yourself, because you wanted to see success.…
Getting Started• How to start a business
Skills You Actually Need to Run a Successful Cleaning Business
Anyone can clean, most of us as responsible adults do at least some cleaning every…
