Customer Service

4 Things You Need To Know About Email Response Times

We may live in a time of social media, but email continues to be the preferred channel for business communication.

What You Need To Know About RPA and How It Will Impact Your Accounting Firm

Have you heard of Robotic Process Automation (RPA)? If you haven’t, it’s one of the biggest trends in business automation,

Effective Practices for Maximizing Your Ecommerce Customer Service

Customer service and support have become very important for business success. Nowadays, consumers would rather do business with companies that

Customer Centricity As the Main Factor of Success

As we live in a highly competitive world where companies are fighting for more market share, more space in consumers’

Welcome to the Future: Customer Service 4.0

It seems to be an almost never-ending concern for mankind that advanced technology decreases jobs rather than increasing them. In

Wix Answers: The Long-Awaited Answer to Your Customer Support Headaches

One of the biggest challenges of business management – and one of the most important – is undoubtedly customer support.

A New Method of Customer Care

For all businesses, big and small, customer service is extremely important, and can even be the difference between success and

Gary Vaynerchuk’s Weekly Wrap-Up (5/11/15)

The team here at SuccessfulStartup101 wishes everyone a great Monday and hope you all have awesomely productive weeks. For this

Gary Vaynerchuk’s Weekly Wrap-up (3/30/15)

To kick off this brand new work week leading up to the Easter holiday, we’re going to start with GaryVee’s

3 Golden Rules for Managing Your New Customer Service Team

When you’ve taken that big step to launch your very first business, you have so much to do with one