Customer Service

3 Ways For Healthcare Businesses To Improve The Patient Experience

Maintaining strong relationships with your patients is the only way to build a successful medical business, which is why the

The Essential Guide To Operationalizing The Old Adage That The Customer Comes First

Why is it that businesses that prioritize their customers tend to be more successful and profitable? Well, it’s because they

Promoting Great Customer Service In Your Business

You know that your customers expect fantastic customer service, you know that your staff are aware of these expectations and

3 Customer Retention Strategies All Businesses Can Benefit From

For any business, there is a need to split their focus on two particular aims: Bringing new customers into the

4 Things You Need To Know About Email Response Times

We may live in a time of social media, but email continues to be the preferred channel for business communication.

What You Need To Know About RPA and How It Will Impact Your Accounting Firm

Have you heard of Robotic Process Automation (RPA)? If you haven’t, it’s one of the biggest trends in business automation,

Effective Practices for Maximizing Your Ecommerce Customer Service

Customer service and support have become very important for business success. Nowadays, consumers would rather do business with companies that

Customer Centricity As the Main Factor of Success

As we live in a highly competitive world where companies are fighting for more market share, more space in consumers’

Welcome to the Future: Customer Service 4.0

It seems to be an almost never-ending concern for mankind that advanced technology decreases jobs rather than increasing them. In

Wix Answers: The Long-Awaited Answer to Your Customer Support Headaches

One of the biggest challenges of business management – and one of the most important – is undoubtedly customer support.