Customer Service

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You Are Annoying Your Customers. Do You Know Why
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Let Loyalty Be Your Fault
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Putting Customers at the Center of Your Business Model
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No matter how hard you work at pleasing every single one of your customers, bad reviews are simply a part
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Every company employee should be trained in customer service. This is especially important if you have a small business where
customer-support
All customer service representatives dread handling a difficult customer. They can be unruly, loud, and obnoxious. Sometimes this is through
loyalty
Customer loyalty programs are programs which reward your customers for shopping at  your store. They are geared towards repeat customers,
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If you have any type of blog or website, you know the value of more users.  The concept of more
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Did you know that your neighbor is your biggest advocate? If only you can tell him what you do, he
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One question that keeps cropping up time and time again has to do with customer loyalty programs. Do these programs
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