Customer Service

No matter how hard you work at pleasing every single one of your customers, bad reviews are simply a part
Every company employee should be trained in customer service. This is especially important if you have a small business where
All customer service representatives dread handling a difficult customer. They can be unruly, loud, and obnoxious. Sometimes this is through
Customer loyalty programs are programs which reward your customers for shopping at  your store. They are geared towards repeat customers,
If you have any type of blog or website, you know the value of more users.  The concept of more
Did you know that your neighbor is your biggest advocate? If only you can tell him what you do, he
One question that keeps cropping up time and time again has to do with customer loyalty programs. Do these programs
Some small business owners may think of asking for referrals is a bit tacky – it’s not. You just have to

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